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12 Aug
Selling real estate in Clallam County, or anywhere in the country for that matter, is not what it used to be. It has dramatically changed in recent years. I’m not talking about the economy, the mortgage debacle, or the state of the real estate market. I’m thinking about the marketing and advertising of real estate for sale. The way buyers and sellers are connecting has taken a leap into the future, although I admit that leap was more like a frog in a pot of water slowly getting warmer. There is no precise point in time when this dramatic change took place, but it certainly has.
Most real estate brokers and agents around the country are still in the dark, but when the light does go on, it is like shining a flashlight into a dark room. Light shining into darkness reveals the truth. When you discover something, you suddenly begin to see proof of it everywhere, even though you’ve never noticed it before. I recently purchased a Chrysler New Yorker that is in nearly perfect condition. Before I bought it, I never noticed New Yorkers on the highway. Now that I drive one, I see New Yorkers everywhere. Funny how that works, isn’t it?
USA Today had a great article on August 8, 2008 in the Money section, entitled, “Faster, higher, stronger - and digital.”
“Marketing around the Olympics used to be like a 100-meter cakewalk. You’d pay a gazillion dollars to the International Olympic Committee, then pay a gazillion more to brag like heck about it on TV and in print ads. That was then. This is now: Add on a multi-pronged digital ad strategy that feeds on megabuzz. It must touch all the hot buttons from the hippest social-networking sites to the coolest blogs to the cellphones of those most coveted by marketers - trendsetters 18 to 26.”
Technology, the digital age, and the Internet, have changed the rules of the game in real estate, too. Of course most buyers and sellers are not 18 to 26, but even people in their 70’s are using the Internet for email, for shopping, and for research on buying and selling real estate.
Now that you’ve taken a ride in my Chrysler New Yorker, take a look at the scenary every day around you. I think you’ll begin to see how dramatically technology is changing everything. The new is in. The old is fading. This reality is important for buyers and sellers of homes and land, but it is especially significant in this slow market. No, it’s not just important–it’s critical!
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17 Jul
If you’re selling a home in Sequim or Port Angeles, effectively advertising your home is critical to success. I find it fascinating that so little is known about traditional advertising and it’s effectiveness, or ineffectivenss. It’s one of those huge subjects that is hardly given any attention. I have written several articles addressing this topic, but there’s an interesting little blog post written by a Realtor. I can’t link to his post here, because it is part of a “Members Only” section for professional Realtors. Here are a few snippets from his post and the comments:
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11 May
When a home is on the market for a long time and it still has not sold, a homeowner might legitimately ask his agent, or himself if he is a FSBO (for sale by owner), do I need to reduce my price? Have I overpriced my home?
In my experience, whenever the DOM (days on market) exceed 90 days, and especially when the DOM approaches 200, the first question everyone focuses on is the price. “Oh, it must be priced too high. Let’s drop it and try to get some attention that way.”
An overpriced listing is like death to a serious home seller, but sometimes the reason a home hasn’t sold has nothing to do with the current price. Elsewhere, I’ve written about the danger of overpricing, and that should be a consideration, but there is a huge factor that may be far more important in “getting attention” from prospective buyers.
How well is your home being marketed? Is your marketing plan reaching buyers (wherever they may be) in this price range and for your area and for the floor plan and features of your home? If your marketing is ineffective, the price is not why your home has not sold. It’s because buyers are not even aware of your home.
Anyone who reads my blog articles knows that one of my pet peeves is ineffective marketing of homes. So many FSBO’s and so many practicing real estate agents think that simply putting a house in the MLS and in some local newspaper ads is all there is to this marketing business. Some think they have the secret key, because they’ve placed a few haphazard ads on the Internet. There’s so much more to marketing and placement. There’s so much more to knowing how to reach prospects on the Internet.
Why does a marketing expert like Jay Abraham get paid as much as $1 million dollars to draft one letter for major retailers? Because they can make an extra $200 million dollars in sales. Well, why not save all that money and simply pay a Boeing engineer to write a letter, or a retired sporting goods store owner, or a waitress? Because they don’t know how. Period. It doesn’t matter if they think they know, they don’t. That’s why Jay Abraham can charge so much. Because he produces results.
A homeowner may think they know about marketing. A real estate agent might present themselves as an expert who can sell someones’s home. If they are wrong and don’t know, who pays the price? The homeowner who is stuck with a house that hasn’t sold. A Boeing engineer may be very smart about engineering, a retired sporting goods store owner may have been very successful in his business, and a waitress may be phenomenal, but are they marketing experts in selling their own homes in this market? Probably not. I’m sure they would admit that. [They might say, "I just want to give it a try." Red flag. Maybe I'll write about how listings go stale once they're overpriced, and no one comes back.]
I recently listed an incredible home with an unbelievable view of International waters. It was listed by another agent, but nothing happened for six months. So my client asked me, “Do I need to reduce the price.” My answer was a probing question, “Was your house effectively marketed to your potential buyers?” His answer was a quick, “No.” He knew it wasn’t. My response, “Then we don’t know if we need to reduce the price yet. First we market, then we adjust price if those buyers are telling us the price is too high.”
If you had a home listed at $425,000, but it was not effectively being exposed to prospective buyers, you could drop the price to $400,000, and still you would have no activity, except tire kickers. You could drop the price 6 months later to $387,000, and still you would have no offers. How much money are you willing to lose until you actually sell it to someone who is just looking for a steal. It isn’t always about price.
Selling your home is effective marketing plus a reasonable listing price. Effective marketing is not for the inexperienced. The difference between good marketing and poor marketing is 60 DOM or 324 DOM. It gets even better than that. The house that is on the market for a long time before it sells will also get a lesser price than the same house sold in 60 days with good marketing.
In today’s real estate market, effective marketing is more important than ever. Either you, as the homeowner, must become an expert in marketing in all its facets if you are to sell your home in a reasonable period of time for the highest price, or you should be darn sure your Realtor is a true expert. Do you know how to discern the difference between a Realtor who is and who is not? [Hint: just because their lips are moving doesn't mean they are saying something that will help you sell your home.]
If you’re selling your home soon, be careful. It’s dangerous out there. There are many Traps for the Unwary, and a poor marketing plan is one of those traps.
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12 Dec
How Important Are Photographs?
The first day we viewed seven homes they had identified as possibilities from their Internet search. The second day, we talked at breakfast for a couple of hours, because the seven did not make it through their second set of filters. The photographs that the listing agents had posted on the MLS for each of those seven homes did not adequately represent the homes. You could not tell from the photographs what the area outside the homes looked like from different perspectives, you did not get a complete view of the exterior of the homes, and there were only three or four photographs of the interior of the home. Most of these photos were so poor in perspective and lighting, you definitely were not getting a good “picture” of the homes.
On the second day, we searched our MLS one more time before these good clients headed back to their home state. I decided to take them on a tour through a few of our neighborhoods that I thought might appeal to their interests. There was a listing in one of these areas that was within their general parameters, but the photos painted a picture in our minds of an owner built home with insufficient windows, and even a little ugly. The living room was dark and did not appear comfortable or welcoming. The RV barn looked like it might have been old with ancient siding.
Near the end of the day while driving past this last listing, we decided to give the owners a call and see if we could take a quick peak at it, expecting to see the house depicted in the photos. Alas, the home was not at all like the photos. In fact, the living room had a gigantic window with a gorgeous water view. Can you imagine that not being highlighted by a listing agent?
The rest of the house was so beautiful, I could go on and on, but I won’t. The RV barn was actually brand new, but the photo was so distorted, it made the exterior of the barn appear old when it was really beautiful. The Accessory Dwelling Unit for guests was the cutest little cabin my clients had seen in a long time, but it was never depicted in any of the photos on the listing either.
While my clients and I are pleased the photos were so bad, it probably discouraged many other ready, willing, and able buyers from even viewing the home, it is too bad for the owners. Most owners don’t know the importance of good photographs, and simply do not know whether their real estate agent has done a fabulous job promoting their home with great photos or not.
It is not difficult to learn to take good photographs, but for any owner who wants to sell their home and get the best possible price in the least amount of time, it is absolutely critical that their agent understands the importance of outstanding photos. After viewing thousands of listings over 30 years, it is my estimate that 70% of all MLS photographs are terribly insufficient and do not adequately promote the best features of the homes. If that one buyer never looks at your home, you still own it. It’s something to think about when you hire an agent.
Chuck Marunde, J.D.
Broker/Owner
Sequim & Port Angeles Real Estate
Port Angeles, Washington
chuckmarunde@gmail.com
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